The Wrocław Centre for Social Development – Wielokultury undertakes to make its website accessible in accordance with the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public bodies. This accessibility statement applies to the website of the Wrocław Centre for Social Development – Wielokultury.
- Website publication date:
- Date of the last major update:
Compliance status
The website is partially compliant with the Act on the digital accessibility of websites and mobile applications of public bodies due to the non-compliances or exemptions listed below.
Non-accessible content
- The website does not comply with the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public bodies due to the following non-compliances or exemptions:
- Newsletter sign-up module – the newsletter service provider has not adapted the module to accessibility requirements.
Preparation of the accessibility statement
- The statement was prepared on:
- The statement was last reviewed and updated on:
The statement was prepared on the basis of a self-assessment.
Feedback and contact details
- The person responsible for handling comments and requests is Maciej Gaczoł.
- Email: dostepnosc.cyfrowa@wcrs.wroclaw.pl
- Telephone: 717724932
Everyone has the right to:
- submit comments on the digital accessibility of the website or any of its elements,
- request that the website or any of its elements be made digitally accessible,
- request that inaccessible information be made available in an alternative form.
The request must include:
- the contact details of the person making the request,
- an indication of the page or page element to which the request relates,
- an indication of a convenient form of providing the information, if the request concerns making inaccessible information available in an alternative form.
The request should be dealt with without delay, and no later than within 7 days. If it is not possible to ensure accessibility or to provide access in an alternative form within this time, this should be done no later than 2 months from the date of the request.
Complaints and appeals
If these deadlines are not met or the request is refused, a complaint may be submitted to the supervisory body by post or email at the following address:
- Supervisory body: Wrocław Centre for Social Development
- Address: WCRS pl. Dominikański 6, 50-159 Wrocław
- Email: dostepnosc.cyfrowa@wcrs.wroclaw.pl
- Telephone: 717724932
A complaint may also be submitted to the Commissioner for Human Rights.
Architectural accessibility
General information
- The main secretariat is on the 2nd floor. Wrocław Centre for Social Development (WCRS), pl. Dominikański 6, Wrocław.
- The drop-off point (box) for correspondence that does not require confirmation of receipt is located at the first entrance from ul. Klemensa Janickiego
- An additional correspondence drop-off point is located on the 1st floor, in the Neighbourhood Councils service point
Description of the building’s accessibility
Wrocław Centre for Social Development (WCRS) headquarters – pl. Dominikański 6, 50-159 Wrocław, a historic three-storey building.
The building is partially adapted for people with disabilities.
There are 3 entrances to the building: one from pl. Dominikański 6 and two from ul. Klemensa Janickiego. All entrances are reached by stairs.
The entrance from pl. Dominikański 6 is equipped with a stair platform lift for people with disabilities. From there, the passenger lift at the end of the corridor on the right can be reached. The lift serves the ground, 1st and 2nd floors. The lift does not reach the 3rd floor, which makes access difficult.
At one of the entrances from ul. Klemensa Janickiego there is a ramp for people with disabilities leading to the ground floor of the building, where the passenger lift is located. The lift serves the ground, 1st and 2nd floors. The lift does not reach the 3rd floor, which makes access difficult.
The entrance from pl. Dominikański 6 is intended for staff and people with disabilities. One of the entrances from ul. Klemensa Janickiego is intended for staff; next to it there is an intercom with button labels in Braille. The other entrance is for people with disabilities. People with disabilities need to use the doorbell.
There are intercoms at the entrances to each floor of the building.
Additional information
Facilities
Door numbers are marked in Braille in the upper left corner of the number plates next to the doors of the rooms. There are no high-contrast or large-print signs for blind and partially sighted people. A portable induction loop is available in the building; to use it, please inform the staff.
Corridors and rooms are accessible to people with disabilities. On the 3rd floor there is a change in floor level that makes moving around in a wheelchair difficult.
Accessible toilets for people with disabilities are located on every floor.
The building and all its rooms can be entered with an assistance dog or a guide dog.
Other information and statements
A sign language interpreter is not available on the premises.
The building has no parking spaces.
Description of the building’s accessibility
Wrocław Centre for Social Development (WCRS) – ul. Świdnicka 19, 50-066 Wrocław; the premises are located on an underground level.
Architectural accessibility
The building consists only of an underground level and is partially adapted for people with disabilities.
The usable rooms are located on level -1, underneath ul. Kazimierza Wielkiego
The premises can be accessed from 2 sides by stairs leading down. The entrances are located along ul. Świdnicka. The steps are not marked in a contrasting colour.
There are no handrails or facilities for people with disabilities.
At the entrance on the right-hand side, on the Rynek (Market Square) side, you can take the lift directly down to the office by using the intercom. You can also arrange your visit in advance by phone. The lift buttons are labelled in Braille.
Additional information
Facilities
A portable induction loop is available in the building; to use it, please inform the staff.
Corridors and rooms are accessible to wheelchair users.
The women’s toilet is adapted for people with disabilities.
The building and all its rooms can be entered with an assistance dog or a guide dog.
Other information and statements
There are no Braille markings in the building. There are no high-contrast or large-print signs for blind and partially sighted people.
A sign language interpreter is not available on the premises.
The building has no parking spaces.